Wi-Fi Network Extenders | Verizon Internet Support (2025)

Wi-Fi Network Extenders | Verizon Internet Support (1)

Existing user?

Sign in to manage & troubleshoot your services.

Verizon offers a wide variety of advanced equipment and accessories to maximize your Wi-Fi experience. For complete information, user guides and step-by-step help in setting up your equipment, select your router below.

Business Customers:

  • Learn about Fios Router and Wi-Fi Extender for Small Business
  • Learn about Wireless Business Internet Equipment Setup

Fios Wi-Fi Extenders

  • Wi-Fi Network Extenders | Verizon Internet Support (3)

    Learn more

    User guide

    User guide - Spanish

  • Wi-Fi Network Extenders | Verizon Internet Support (5)

    Learn more

    User guide

  • Wi-Fi Network Extenders | Verizon Internet Support (7)

    Learn more

    User manual

    • User guides
    • Compatible routers
    • FAQs

    Wi-Fi Network Extenders | Verizon Internet Support (9)

    Fios Network Extender WCB6200Q

    Learn More

    Installation Guide

    Wi-Fi Network Extenders | Verizon Internet Support (10)

    Fios™ Advanced Wi-Fi Router

    Learn More

    Wi-Fi Network Extenders | Verizon Internet Support (11)

    Fios Quantum™ Gateway

    Learn More

    Frequently asked questions

    • Yes, Fios Quantum Gateways do support the Self Organizing Network feature. Please visit the dedicatedSON support pageatverizon.com/sonsupportfor more SON information.

    • Reboot your router first allowing enough time to restore your Internet connection.

      Reboot the FNE by removing and reinserting the power cable.

      Within 10 minutes of the FNE reboot, the Wi-Fi name(s) should be configured on your Fios Network Extender.

      If this does not resolve the issue check your Wi-Fi connectivity without the FNE. Learn more about how to troubleshootWi-Fi connectivity issues.

    • Some homes or businesses may be too large for the router signal to cover the entire location. There could also be interference from walls, microwaves, cordless phones, etc., that can weaken the Wi-Fi signal.

      Wi-Fi extenders help extend the reach of the Wi-Fi signal in your home or business where the Wi-Fi signal is weak or no signal is available. To get the most out of your Network Extender, place it and your router at an optimal location. Learn more abouthow to improve your Wi-Fi coverage.

    • No, Verizon Set-Top Boxes do not communicate over wireless signals.

    • All Wi-Fi-enabled devices that support the 802.11b, g, n, and ac Wi-Fi standards (laptops, tablets, smartphones, gaming consoles, TVs, etc.) can be connected to the Fios Network Extender.

      Note: WCB3000N does not support 802.11ac.

    • Yes, the Network Extender has an accessible user interface where configuration changes can be made. To learn more, please refer to your user manual below.

      Fios Network Extender WCB6200Q

      Fios Network Extender WCB3000N

    • Place the extender in any room with a live coax or Ethernet outlet where your Wi-Fi signal is weak or spotty.

      To minimize any Wi-Fi signal weakness, the extender should ideally be placed:

      • At least 10 feet from cordless phones or microwaves
      • Away from heat sources, moisture, excessive dust or extreme cold
      • Away from any large metal objects

      To extend Wi-Fi coverage to your backyard, place the extender near a window.

    • There is no need to upgrade your existing Fios Network Extender at this time; however, the latest Fios Network Extender WCB6200Q, can support the 802.11ac Wi-Fi standard which is not supported by the Verizon 1st generation Network Extender WCB3000N.

    • All Verizon routers are compatible with both the WCB6200Q and the WCB3000N Fios Network Extenders; however, some older router models will require manual configuration to replicate the Wi-Fi names for your router.

    • Yes. Extenders can be connected back to the router via coax or by an Ethernet cable. The Fios Network Extender does not communicate with the router wirelessly.

    • Network Extender model# WCB6200Q can be wall-mounted. Wall mount brackets can be found at theFios accessory website.

    • All Fios Network Extenders support dual band Wi-Fi networks (2.4GHz & 5GHz) with its own default Wi-Fi Names and password. When the Fios Network Extender is connected to your home or business network, the extender receives the Wi-Fi names from your router and replaces its default Wi-Fi Names with those of the router. If you choose not to have your Fios Network Extender replicate the router Wi-Fi Names, you can disable this feature and use the Wi-Fi name and password printed on the Network Extender label. Please refer to the User Guide found for instructions on disabling this feature.

    • No, the extender requires a connection back to the router via coax or Ethernet to pass data traffic back to router and on to the Internet.

    • WPS will allow the extender to replicate the Wi-Fi names configuration from the router but this may cause other issues and is not recommended.

    • Yes. Non-Verizon extenders can be used with Fios routers but will likely require a manual setup.

    • Please refer to the quick start guide of the model you have for wiring setup.

    • Fios Network Extender WCB6200Q, should always be kept in an upright position for optimal performance.

    • User guides
    • Compatible routers
    • FAQs

    Wi-Fi Network Extenders | Verizon Internet Support (13)

    Fios Network Extender WCB3000N

    Learn more

    Installation Guide

    Wi-Fi Network Extenders | Verizon Internet Support (14)

    Fios™ Advanced Wi-Fi Router

    Learn More

    Wi-Fi Network Extenders | Verizon Internet Support (15)

    Fios Quantum™ Gateway

    Learn More

    Frequently asked questions

    • Yes, Fios Quantum Gateways do support the Self Organizing Network feature. Please visit the dedicatedSON support pageatverizon.com/sonsupportfor more SON information.

    • Reboot your router first allowing enough time to restore your Internet connection.

      Reboot the FNE by removing and reinserting the power cable.

      Within 10 minutes of the FNE reboot, the Wi-Fi name(s) should be configured on your Fios Network Extender.

      If this does not resolve the issue check your Wi-Fi connectivity without the FNE. Learn more about how to troubleshootWi-Fi connectivity issues.

    • Some homes or businesses may be too large for the router signal to cover the entire location. There could also be interference from walls, microwaves, cordless phones, etc., that can weaken the Wi-Fi signal.

      Wi-Fi extenders help extend the reach of the Wi-Fi signal in your home or business where the Wi-Fi signal is weak or no signal is available. To get the most out of your Network Extender, place it and your router at an optimal location. Learn more abouthow to improve your Wi-Fi coverage.

    • No, Verizon Set-Top Boxes do not communicate over wireless signals.

    • All Wi-Fi-enabled devices that support the 802.11b, g, n, and ac Wi-Fi standards (laptops, tablets, smartphones, gaming consoles, TVs, etc.) can be connected to the Fios Network Extender.

      Note: WCB3000N does not support 802.11ac.

    • Yes, the Network Extender has an accessible user interface where configuration changes can be made. To learn more, please refer to your user manual below.

      Fios Network Extender WCB6200Q

      Fios Network Extender WCB3000N

    • Place the extender in any room with a live coax or Ethernet outlet where your Wi-Fi signal is weak or spotty.

      To minimize any Wi-Fi signal weakness, the extender should ideally be placed:

      • At least 10 feet from cordless phones or microwaves
      • Away from heat sources, moisture, excessive dust or extreme cold
      • Away from any large metal objects

      To extend Wi-Fi coverage to your backyard, place the extender near a window.

    • There is no need to upgrade your existing Fios Network Extender at this time; however, the latest Fios Network Extender WCB6200Q, can support the 802.11ac Wi-Fi standard which is not supported by the Verizon 1st generation Network Extender WCB3000N.

    • All Verizon routers are compatible with both the WCB6200Q and the WCB3000N Fios Network Extenders; however, some older router models will require manual configuration to replicate the Wi-Fi names for your router.

    • Yes. Extenders can be connected back to the router via coax or by an Ethernet cable. The Fios Network Extender does not communicate with the router wirelessly.

    • Network Extender model# WCB6200Q can be wall-mounted. Wall mount brackets can be found at theFios accessory website.

    • All Fios Network Extenders support dual band Wi-Fi networks (2.4GHz & 5GHz) with its own default Wi-Fi Names and password. When the Fios Network Extender is connected to your home or business network, the extender receives the Wi-Fi names from your router and replaces its default Wi-Fi Names with those of the router. If you choose not to have your Fios Network Extender replicate the router Wi-Fi Names, you can disable this feature and use the Wi-Fi name and password printed on the Network Extender label. Please refer to the User Guide found for instructions on disabling this feature.

    • No, the extender requires a connection back to the router via coax or Ethernet to pass data traffic back to router and on to the Internet.

    • WPS will allow the extender to replicate the Wi-Fi names configuration from the router but this may cause other issues and is not recommended.

    • Yes. Non-Verizon extenders can be used with Fios routers but will likely require a manual setup.

    • Please refer to the quick start guide of the model you have for wiring setup.

    • Fios Network Extender WCB6200Q, should always be kept in an upright position for optimal performance.

See also:

  • Fios and High Speed Internet (DSL) Routers

Need more support?

  • Verizon forums

  • Order status

  • Repair status

  • Contact us

Wi-Fi Network Extenders | Verizon Internet Support (2025)
Top Articles
Latest Posts
Recommended Articles
Article information

Author: Rev. Porsche Oberbrunner

Last Updated:

Views: 6262

Rating: 4.2 / 5 (53 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Rev. Porsche Oberbrunner

Birthday: 1994-06-25

Address: Suite 153 582 Lubowitz Walks, Port Alfredoborough, IN 72879-2838

Phone: +128413562823324

Job: IT Strategist

Hobby: Video gaming, Basketball, Web surfing, Book restoration, Jogging, Shooting, Fishing

Introduction: My name is Rev. Porsche Oberbrunner, I am a zany, graceful, talented, witty, determined, shiny, enchanting person who loves writing and wants to share my knowledge and understanding with you.